Individuals can experience anxiety/stress/disappointment/fear/mental health challenges and in the absence of effective coping skills and or supports, they may escalate into a crisis behavior, which can happen quickly. Crisis behaviors present at many different levels, and using the proper intervention to match that level of behavior is key in helping, de-escalating, and supporting individuals. Learn how to respond to various levels of crisis behavior, build confidence and maximize safety for everyone.
Presentation starts at 3pm!
This course is approved for SHRM and PHR recertification credits. 1 PDC.
About our Presenter:
Michelle Nelson
Michelle has over 25 years of experience leading, managing and training professionals in the human service industry. In addition to her leadership skills, she is well versed in team, program, and organizational development to include strategic planning. She is a certified trainer for the Crisis Prevention Institute, The National Council for Behavioral Health, Motivational Interviewing, Thera International Rising (Drama Free Workplace) and Adverse Childhood Experiences. She has delivered numerous trainings at local, state and national conferences. Michelle also provides consultation services for several private and public businesses. Michelle’s education includes a Masters in Management, Bachelors in Criminology/Sociology and certificate in Leadership and Change.
