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Upcoming events

    • 14 Mar 2024
    • 12:00 PM - 1:00 PM
    • Zoom Meeting

    During this presentation, you will receive a comprehensive overview of the current state of benefits and unveil strategic recommendations for employers looking to optimize their offerings.

    Join us for an engaging session that promises to equip HR professionals and business leaders with the knowledge and strategies needed to create a workplace that attracts, retains, and nurtures top talent.  

    About our Presenters:

    Patrick Heffernan, CLTC, CEBS 

    Pat Heffernan is a partner at Wheeler Associates and has been with the firm since 2003. He specializes in the employee benefits area and also works with individual insurance. Pat’s greatest joy and passion in his work is forging relationships with the incredible Wheeler team, clients, strategic partners, and many others as he firmly believes in building partnerships everywhere. A proud “Employee Benefits Nerd,” Pat looks to stay on top of the ever-changing industry and understand and forecast what is coming by reading, listening to, and attending just about anything he can find relating to the industry. Pat received the Certified Employee Benefits Specialist (CEBS) designation from the Wharton School and has the Certification in Long-Term Care (CLTC®) designation.

    Pat is very involved in the community, currently serving on the board of directors at St. Luke’s Hospital and the Duluth East Foundation and as a trustee for The Duluth Superior Area Community Foundation. In 2013, he served as board chair of the Duluth Area Chamber of Commerce and led a flash mob at the annual dinner. Pat participated in both the Leadership Duluth and Leadership Minnesota programs and was recognized by the Duluth News Tribune for the 20 Under 40 award in 2010. Pat also served as spokesperson for Hockey Day Minnesota 2016, held in Duluth.

    In his spare time, and really as much as possible, Pat likes to move and be outdoors, ideally with awesome people including his treasured immediate family—wife Carrie, three teenage boys, Ben, Nick, and Ashton and pup Maple—as well as a pack of wonderful friends collected over the years, some since age 4. Pat has run seven Grandma’s Marathons but now prefers to get on a trail for a shorter run, bike, ski, snowshoe, hike, or wake surf – or even just float- on a lake. A believer in building strong traditions, Pat treasures time on many annual family outings and an annual ski trip with his college buddies that has been going strong since 1999.

    Chelsea Roy

    As Managing Director of Group Benefits at Wheeler Associates, she takes pride in her passion for education and works with her clients to help them feel empowered around their benefits decisions. 

    Chelsea graduated from the University of Wisconsin-Superior with a degree in Communications. After graduating, she spent about eight years in the hospitality industry and eventually, was eager to try something new and joined the team at Wheeler Associates in 2014. 

    Chelsea is a proud graduate of Blandin Community Leadership Program, Leadership Duluth, Minnesota Young American Leaders Program and serves on The Duluth Bethel board of directors. In her spare time, she is a yoga instructor, and you can often find her hiking through the Northwoods, spending time out on the calming waters of Lake Superior or trying her hand at baking up a delicious vegan dessert. 

    • 11 Apr 2024
    • 12:00 PM - 1:00 PM
    • Zoom Meeting

    Get the entire team invested in the organization's transformation. Leaders have the responsibility to prepare, equip, and support teams in embracing change so they can achieve a critical organizational outcome. This session is for leaders and team members who want to learn how to:

    • Empower your team to see the early signs of conflict and resolve it 
    • Build a team that can see all sides of an issues, make timely decisions, and deliver results 
    • Communicate with clarity to all different personality types 
    • Help your team build resilient relationships - with or without in-person interaction  

    The Strength Deployment Inventory 2.0 (SDI 2.0) is an award winning, scientifically validated assessment that should be completed prior to the session. It reveals why people do what they do, and how they relate to others. Upon registering, the link to the assessment will be emailed to you and will be live between March 7th and April 12th, 2024. 

    This course is approved for SHRM and PHR recertification credits. 1 PDC.

    About our Presenter:

    Michael Brown

    Michael Brown has spent over 10 years consulting, training, and implementing transformational leadership programs for senior-leaders at organizations such as Procter & Gamble, Goodwill, and Hershey, to name a few. Michael is also an author, executive coach, and keynote speaker, addressing audiences from 50 to 2,000 leaders. 

    To ensure he can meet the unique needs and business objectives of his clients, Michael is certified in several industry-leading programs and assessments, including the SDI 2.0 and Core Strengths. 

    Michael holds a B.A. and a Master of Arts in Strategic Communication and Leadership from Seton Hall University. He is the author of Fellowship: Servant leaders Serving Leaders, which helps managers quickly strengthen relationships with their team members to serve their growth and development. He also served as an Emotional Intelligence adjunct instructor at the University of Arkansas. 

    Michael makes divots in fairways in his spare time, tries to fly fish and mountain bikes - all while coaching his kids' world championship soccer teams (okay, they might not be world champions yet). 

    • 08 Aug 2024
    • 3:00 PM - 4:30 PM
    • Holiday Inn - Downtown Duluth - Lyric Conference Center **Free Parking**

    Conflict can be more than something we tolerate or mitigate; it is the gateway to amazing ideas and the relationships that make those ideas possible. A mindset shift about conflict is crucial in our always-changing workplaces. Approaching conflict with a vision for what's possible, a strategy about how to approach it, and skills to approach it with confidence are essential for growing in leadership. 

    Presentation starts at 3pm!  

    This course is approved for SHRM and PHR recertification credits. 1 PDC.

    About our Presenter:

    Anna Nielsen

    Anna's unique approach helps people see conflict as a tool for connection, innovation, and better productivity. For many years, she served as executive leader for mission-driven organizations that were stifled by conflict. She's on a mission to help people level up from conflict management to conflict capabilities with her experience and expertise in civil mediation, civil mediation training, conflict resolution consulting, and facilitated dialogues. 

    • 12 Sep 2024
    • 3:00 PM - 4:30 PM
    • Holiday Inn Conference Center - Downtown Duluth **Free Parking**

    Individuals can experience anxiety/stress/disappointment/fear/mental health challenges and in the absence of effective coping skills and or supports, they may escalate into a crisis behavior, which can happen quickly.  Crisis behaviors present at many different levels, and using the proper intervention to match that level of behavior is key in helping, de-escalating, and supporting individuals.  Learn how to respond to various levels of crisis behavior, build confidence and maximize safety for everyone.  

    Presentation starts at 3pm!  

    This course is approved for SHRM and PHR recertification credits. 1 PDC.

    About our Presenter:

    Michelle Nelson

    Michelle has over 25 years of experience leading, managing and training professionals in the human service industry. In addition to her leadership skills, she is well versed in team, program, and organizational development to include strategic planning.  She is a certified trainer for the Crisis Prevention Institute, The National Council for Behavioral Health, Motivational Interviewing, Thera International Rising (Drama Free Workplace) and Adverse Childhood Experiences.  She has delivered numerous trainings at local, state and national conferences.  Michelle also provides consultation services for several private and public businesses. Michelle’s education includes a Masters in Management, Bachelors in Criminology/Sociology and certificate in Leadership and Change. 

    • 14 Oct 2024
    • 8:00 AM
    • 15 Oct 2024
    • 12:30 PM
    • Mystic Lake, Prior Lake MN

    Stay tuned for more information! 

    • 14 Nov 2024
    • 12:00 PM - 1:00 PM
    • Zoom Meeting

    Ghosting is an issue that has plagued employers for years, but recently, this phenomenon has seen the disapparation of more applicants than ever before, almost reaching a new high of 28% in some industries. While many employers are blaming the rising generation, laziness, lack of respect or professionalism, etc., what if part of the problem was the employer’s fault?

    In this session we will cover how to become an HR ghostbuster by looking at three specific areas where ghosting occurs the most. Understanding why it occurs is the only way to potentially mitigate the issue and give your organization the opportunity to attract applicants, while keeping them interested and engaged to avoid losing them along the way. 

    Finally, you will learn a bit more about quiet quitting, and how ghosting is related to this underlying issue. 

    What would you do if you learned that quiet quitting is sometimes a call for help? 

    Come learn to be an HR Ghostbuster, and you will have applicants and employees alike answering the question: 

    Who you gonna call? 

    Why, HR of course! 

    Core Learning Objectives:

    • Understand how the application process can cause ghosting and three immediate practices that can be implemented to mitigate ghosting at this stage of the process.
    • Define the job seeker persona to help avoid the common mistakes that lead to ghosting and understand how the job ad has a direct impact on the likelihood of ghosting from the application stage to the interview process.
    • Gain a sound understanding of how manager engagement during the interview process can help stop ghosting and learn the three core elements needed to help managers better prepare for the interview.

    About our Presenter:

    Steven J. Smith

    Steve will be the first to tell you that recruiting is marketing. He earned his Bachelor of Science in Finance at Brigham Young University and started his career in recruiting in Feb 2005. In 2008, he took a risk during a recession to help start a new company with Ryan Kohler, called ApplicantPro, an applicant tracking software platform for small to mid-sized businesses. With 11,000 clients and close to 300 employees, ApplicantPro has made the Inc 5000 list 11 years in a row, a feat accomplished by very few organizations in the country. ApplicantPro was also named an Indeed Platinum Partner in 2023, one of only four companies in the country to receive this designation. Steve is SHRM-CP and PHR certified, and currently volunteers as the Utah SHRM State Director. His book, The Hiring Tree: Laws of Applicant Attraction, was released in early 2023, and has helped thousands of organizations across the country rethink the way they approach hiring. If you need help understanding the principles and role of SEO and marketing when it comes to attracting job seekers, Steve provides a solid framework for hiring.

Cancellation Policy

If you are unable to attend an event for which you are registered, please email boardnhra@gmail.com to request your registration be applied to a future event. 

Due to costs associated with venue, food planning, and other expenses, cancellations will not be refunded. 

To review your registration details, go to your registration details page.

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